Returns & Exchanges
At Galactic Toys & Collectibles, we want your new apparel to fit perfectly across the universe, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the garment remains in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Shipping Label
Once approved, download and print the prepaid galactic shipping label provided via email and securely package your items.
Drop Off Your Package
Take your package to the nearest authorized shipping carrier location to begin its journey back to our distribution center.
Receive Your Refund
After our quality control team inspects the returned apparel, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing